Terms and Conditions

Contract

By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept the below conditions on behalf of and binding upon all guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people in each property is limited to that entered on the booking form.

The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions below. If inviting friends to visit the client must first seek the permission of the owners.

Payment

A deposit of 20% of the cost is payable on booking if the booking is made more than four weeks before the start of the rental. Bookings are provisional until a deposit is received and are held for 48 hours. The balance shall be payable four weeks before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be construed as a cancellation of the contract by the client.All rentals are subject to a security bond, this is fully refundable after your stay providing the property has been left in the required condition with no damages.

Cancellation

In the event of a cancellation the total cost is payable.

Any cancellation made by the client for whatever reason shall be in writing and addressed to the address on the website. On receipt of the notice of cancellation The Lingholm Estate will seek to re-let the property for the period of booking. If a re-letting is achieved, The Lingholm Estate will refund money already paid by the client less rent for any part of the period which was not able to be re-let.

The client is strongly advised to take out holiday cancellation insurance.

Period of Hire

Rentals for the holiday accommodation commence at 4.00 pm on the day of arrival and terminate at 10.00am on the day of departure.

Noise / disturbance 

Due to the positioning of the estate and out of consideration for other guests strictly no loud music is to be played after 9pm and no rowdy behaviour inside or outside of the accommodation. Group bookings may not use the houses for parties.

Right of Entry

Whilst respecting the reasonable privacy of the client, the owners of The Lingholm Estate reserve the right to access all properties at all times, if necessary, for repairs and emergencies.

Care of the Property

The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage

The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client.

The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client. This will be taken from the security deposit which will be refunded in full after the stay if everything is left in order, if the damage is more than the deposit the client must pay upon invoice for repairs 

Smoking

Smoking is not permitted anywhere inside the holiday accommodation or near patio / front doors.

Pets

A maximum of two dogs are permitted in Silver Hill, Keepers Cottage, Catbells Cottage, The Lodge and Rosetrees subject to prior arrangement with the owners and the following conditions. Dogs are not permitted upstairs or on the furniture. Dogs must not be left unattended in the cottage at any time. When out of the cottage the client must clear up after the dog promptly, whether in the garden or out on the estate, and dispose of bagged waste in an exterior bin. The client is responsible for any damage howsoever caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated.

Liability

The owners of  The Lingholm Estate are not liable for any loss or damage to any client’s property or any property belonging to a member of the client’s party howsoever caused.

The client or members of his/her party cannot hold the owners of The Lingholm Estate liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.